Document. Notify. Hold Accountable.
Your complaint deserves to be on record.
Anyone can file a complaint on ResiLore — free, permanent, and public. Every complaint gets a unique Onotiz URL the building can't make disappear.
In 2021, a building in Surfside, Florida collapsed. 98 people died.
Investigators found years of documented structural concerns — engineer reports, resident complaints, deferred maintenance. None of it was public. None of it was on the record in a way that created accountability.
ResiLore exists because what you know about your building — and what's on the public record — can be the difference between a problem that gets fixed and a problem that kills someone.
File a complaint. Make it public. Put them on notice.
— Anton Kaminsky, Founder & Attorney, Philadelphia
Anyone can file. Verification makes it matter more.
Anyone
No account needed
You don't have to prove you live there to file a complaint. Anyone with knowledge of an issue can document it publicly.
FreeVerified Resident
Proves you live there
Upload a lease or utility bill. Your complaint shows "Verified Resident" — more credibility, more weight in the building's score.
Free · Account requiredAnonymous
Identity protected
Post without your name or unit showing publicly. Building managers see your identity in their dashboard. The public never does. We protect whistleblowers.
Always availableDocument everything.
Detailed description
Describe the issue in full. When it started, how long it's persisted, how many residents are affected. The more detail, the stronger the record.
Photo evidence
Upload up to 10 photos. We strip EXIF data (GPS location, device info) before posting to protect your privacy.
Video clips
Short video clips up to 30 seconds. Shows what photos can't. Capped at 50MB to keep the platform fast.
Severity & category
Tag your complaint by type (Elevator, Plumbing, Security, etc.) and severity (Low to Urgent). Helps residents and buyers understand the pattern at a glance.
Onotiz
Every complaint gets a permanent Onotiz record.
Filing is free today. Paid notices — physical mailing with delivery proof — are coming in a future release.
Free
$0
No account required
- Posted on building's ResiLore profile
- Unique Onotiz URL
- Anonymous or named posting
- Photo evidence
- Permanent public record
- Management notified by email (if available)
What is Onotiz?
Onotiz — pronounced “on notice” — is the documentation engine built into ResiLore. Every complaint gets a permanent public URL — a timestamped record that the building cannot quietly make disappear. The building cannot claim they didn't know. The record exists. And because it's public, the pressure to act is real.
Buildings that fix things are worth more. Buildings that don't are worth less. Onotiz makes sure the market knows which is which.
Onotiz was created by a Philadelphia litigator who spent years watching buildings escape accountability because no formal record existed. Physical mailing with proof of delivery is a paid feature we're building next.
From complaint to documented record in minutes.
- 1
File your complaint
Full description, photos, severity, and category.
- 2
Permanent URL created
Your unique Onotiz URL goes live immediately — timestamped and public.
- 3
Management notified
The building manager gets an email if we have one on file for their building.
FAQ
Common questions
Don't let it go undocumented.
A complaint filed today is a record that exists forever.