Document. Notify. Hold Accountable.
Your complaint deserves to be on record.
Anyone can file a complaint on ResiLore. But if you want a permanent timestamped record with physical mailing and proof of delivery — that's Onotiz.
In 2021, a building in Surfside, Florida collapsed. 98 people died.
Investigators found years of documented structural concerns — engineer reports, resident complaints, deferred maintenance. None of it was public. None of it was on the record in a way that created accountability.
ResiLore exists because what you know about your building — and what's on the public record — can be the difference between a problem that gets fixed and a problem that kills someone.
File a complaint. Make it public. Put them on notice.
— Anton Kaminsky, Founder & Attorney, Philadelphia
Anyone can file. Verification makes it matter more.
Anyone
No account needed
You don't have to prove you live there to file a complaint. Anyone with knowledge of an issue can document it publicly.
FreeVerified Resident
Proves you live there
Upload a lease or utility bill. Your complaint shows "Verified Resident" — more credibility, more weight in the building's score.
Free · Account requiredAnonymous
Identity protected
Post without your name or unit showing publicly. Building managers see your identity in their dashboard. The public never does. We protect whistleblowers.
Always availableDocument everything.
Detailed description
Describe the issue in full. When it started, how long it's persisted, how many residents are affected. The more detail, the stronger the record.
Photo evidence
Upload up to 10 photos. We strip EXIF data (GPS location, device info) before posting to protect your privacy.
Video clips
Short video clips up to 30 seconds. Shows what photos can't. Capped at 50MB to keep the platform fast.
Severity & category
Tag your complaint by type (Elevator, Plumbing, Security, etc.) and severity (Low to Urgent). Helps residents and buyers understand the pattern at a glance.
Onotiz
Every complaint gets a permanent Onotiz record.
Free complaints are public and get a unique Onotiz URL. Paid tiers add physical mailing, high-res media, and stronger delivery proof.
Free
$0
No account required
- Posted on building's ResiLore profile
- Unique Onotiz domain
- Anonymous or named posting
- Photos and video
- Permanent public record
- Management notified by email (if available)
- Buildings on paid plans may keep post private for 7 days
- Posts may be archived after 90 days
- Video may be removed after 90 days
- No physical mailer / record of report
Formal Notice
$14.95
One-time · Per complaint
- Everything in Free
- High res photos and video
- Posts won't be archived
- Notice card mailed to building address
- Timestamped record of report / responses
- Proof of mailing
- Buildings on paid plans may keep post private for 7 days
- No tracking / signature for delivery
- Video removed after 90 days
🔒 Secure payment
Certified Notice
$34.95
One-time · Per complaint
- Everything in Formal Notice
- Posts public immediately — management cannot invoke private window
- Notice card certified mailed to building address
- Tracking, delivery, and signature confirmation
- Notarized certification of notice, notice date, delivery date, and all response dates (upon request)
- Archived photo and video
No legal advice provided. ResiLore is not a law firm.
Send certified notice — $34.95 →🔒 Secure payment · 📬 USPS Certified · 📋 Notarized on request
What is Onotiz?
Onotiz — pronounced “on notice” — is the documentation engine built into ResiLore. Every complaint gets a permanent public URL — a timestamped record that the building cannot quietly make disappear. The building cannot claim they didn't know. The record exists. And because it's public, the pressure to act is real.
Buildings that fix things are worth more. Buildings that don't are worth less. Onotiz makes sure the market knows which is which.
Onotiz was created by a Philadelphia litigator who spent years watching buildings escape accountability because no formal record existed. Paid notices include physical mailing with proof of delivery — so there's no question that management received it.
From complaint to documented record in minutes.
- 1
File your complaint
Full description, photos, video, severity, and category.
- 2
Choose your notice tier
Formal Notice ($14.95) or Certified Mail ($34.95). Both are permanent.
- 3
Pay via Stripe
Secure, one-time charge. No subscription.
- 4
Notice card prepared
A notice card is prepared with your complaint details, ready for mailing.
- 5
Permanent URL created
Your unique onotiz.com URL goes live — timestamped and immutable.
- 6
Certified mail sent
If selected: USPS certified mail with real-time tracking and signature confirmation.
Know exactly where your notice stands.
You'll receive email updates at every stage.
Why physical mailing matters.
A timestamped public URL is already a strong record. Adding certified mail — with delivery and signature confirmation — means there is no ambiguity about whether management received your notice. They signed for it.
For tenants facing habitability issues, security deposit disputes, or safety concerns, a documented paper trail is hard to ignore and harder to dispute.
We are not your attorneys and this is not legal advice. But we built the tools an attorney would tell you to use.
FAQ
Common questions
Don't let it go undocumented.
A complaint filed today is a record that exists forever.