For Property Managers
Get ahead of complaints.
Not behind them.
ResiLore gives property managers and building owners the tools to respond, resolve, and build trust with residents — with a private resolution window to handle issues before they become public record.
Water damage — Unit 4B ceiling
Your management response
Maintenance has been dispatched and will inspect by Thursday. We apologize for the inconvenience and will follow up directly.
Process
Simple. Transparent. Effective.
Claim your building
Search for your building on ResiLore and verify ownership. Free, takes 2 minutes. Your verified badge appears immediately on your public profile.
Resolve privately first
On paid plans, free and formal notice complaints enter a private window before going public. You get 4–7 days to resolve the issue directly with the resident. Certified notice complaints always go public immediately.
Build your public profile
Respond publicly, upload documents, publish announcements, and showcase your responsiveness. Prospective residents and buyers see a managed, professional profile.
Pricing
Simple pricing. Serious tools.
Start free. Upgrade when you're ready to get ahead of complaints.
Free
$0
Per building · Always free
- Claim and verify 1 building
- Update building information
- Respond to complaints publicly
- Up to 3 building photos
- Up to 3 announcements per month
- Up to 3 events per month
- No private resolution window
- No document storage
- No submitter identities
- No maintenance tracking
Manager Professional
$24.95
per building / month
- Everything in Free tier
- Up to 20 building photos
- Up to 20 documents stored
- Unlimited announcements
- Unlimited events
- Maintenance request tracking
- Manage up to 3 buildings
- 4-day private resolution window *
- Match submitters against resident directory
Cancel anytime · No setup fees · Instant access
Manager Enterprise
$49.95
per building / month
- Everything in Manager Professional tier
- Unlimited building photos
- Unlimited documents (up to 1GB storage)
- Manage unlimited buildings
- 7-day private resolution window *
- Priority support
- Priority access to new features
Cancel anytime · No setup fees · Instant access
Benefits
Why ResiLore Professional pays for itself
Private resolution window
4 days to resolve before it goes public
A complaint resolved privately never appears on your building's public profile. One avoided complaint is worth more than a year of subscription fees.
Know who's complaining
Match complaints to your resident directory
See which unit filed, cross-reference with your records, and reach out directly to resolve issues before they escalate.
Document everything
Store leases, notices, inspection reports
Up to 20 documents per building. Show residents and prospective buyers that you run a well-documented operation.
Maintenance tracking
Never lose track of a repair request
Log, assign, and track maintenance issues from submission to resolution. Your response time affects your building score on ResiLore.
Testimonials
Trusted by building managers across the US
“We used to find out about complaints from the city. Now we find out from ResiLore — days before the complaint goes public. It's transformed how we handle resident issues.”
Marcus T.
The Ashford, Chicago IL
“Our board switched to ResiLore for everything — announcements, voting, documents. The residents actually read announcements now because they're in one place they already use.”
Sandra M.
Riverview HOA, Philadelphia PA
“The private window alone is worth it. We've resolved three complaints internally that would have been public. That's three complaints that aren't on our profile.”
Derek W.
Prism Properties (6 buildings)
FAQ
Common questions
Ready to take control of your building's reputation?
Claim your building in 2 minutes. Free forever.